Video calls to reduce stress in parents of hospitalized newborns

When a newborn needs intensive care in the hospital, parents often feel stressed and anxious about their role and their baby's condition. This study is testing whether regular video calls — allowing you to see and talk with your baby at the bedside using an iPad — can help lower your stress levels compared to the phone and in-person updates your hospital already provides.

Hospitals already know that parental stress is a real problem in newborn intensive care units, and they've tried many ways to help — like daily updates and skin-to-skin contact. However, nobody has yet studied whether adding regular video calls with audio can make a real difference in reducing parental stress.