Plain-English translation of NCT06598436 on ClinicalTrials.gov ↗ · Source last updated · Translation generated · How we translate trials
This study doesn't follow the usual testing phases — it may be an observational study or a different type of research.
ACCTIVATE is testing a two-part approach to help people with uncontrolled diabetes use telehealth better. Some participants will receive one-on-one digital coaching from a health navigator to build confidence using apps and video visits, while some clinics will get extra support to offer telehealth tools fairly to all patients. The study aims to see if this helps people control their blood sugar and feel more comfortable with digital health tools.
Many people with diabetes — especially Black and Latino patients — struggle to use telehealth because they lack confidence with technology, don't have good internet, or their doctors don't offer these tools equally. This trial tests whether personalized coaching and clinic support can close that gap and help everyone benefit from virtual care.
You likely qualify if…
You likely don't qualify if…
You may be assigned to receive digital coaching from a health navigator who helps you learn to use patient apps and video visits, or your clinic may receive extra training to offer these tools fairly to all patients — or both, or neither. You will have check-ins at 3, 6, 12, and 24 months where researchers check your blood sugar levels and ask about your comfort using digital health tools. The coaching and clinic support are designed to make virtual care easier and more accessible for you.
AI-generated summary from trial data · Jun 15, 2026 · Not medical advice
United States
Sponsor
University of California, San Francisco
Collaborators
San Francisco Tech Council, National Institute on Minority Health and Health Disparities (NIMHD)
Enrollment target
~600 participants
Started
November 2024
Primary completion
September 2028
Age range
18 Years and older
Last updated on clinicaltrials.gov in January 2026.
Reach out to the team running this trial. Response times vary — some teams are faster than others.
Central contact
Andy Ramirez, BS
University of California, San Francisco
Tell us you're interested and we'll help connect you with the research team. We'll walk you through what to expect first — no email needed to get started.